Office Communication Server delivers unified real-time communications including: instant messaging and presence, web or video conferencing. It works with existing telecommunications systems, so businesses can deploy advanced conferencing without tearing out their legacy networks. OCS also powers presence, a key benefit of Microsoft Unified Communications that unites all the contact information stored in Active Directory with the ways people communicate. With presence, you can see at-a-glance if someone is available and contact them with a click using instant messaging, a phone call or a video conference.
Exchange 2007 Unified Messaging
Unified Messaging makes it possible for information workers to be productive from almost anywhere and during time that might otherwise be wasted using a broad range of devices. Exchange 2007’s Unified Messaging helps consolidate information in one place: the user’s inbox. Voice mail, faxes, e-mail, appointment data and contacts appear in one place, making it easier for users to access, find and act on them. Exchange 2007 also saves time by giving information workers access to the same set of inbox data wherever, and whenever, is most appropriate for them. B
ecause people, workloads and workflows differ, broadening access lets each person tailor their access patterns to best match their needs. This personalization helps increase individual information worker productivity, at the same time giving users more flexibility in how they choose to work.
Unified Messaging reduces costs in two ways: it allows consolidation of voice messaging infrastructure; and it takes advantage of existing investment in Exchange servers, training, and infrastructure components. Deploying Unified Messaging gives you an immediate way to build new business processes or improve and streamline existing processes, helping to prepare for future updates to your telephony and communications systems. If your organization is reviewing the renewal of Cisco Unity, or other providers’ licensing and hardware models, now is a good time to review the built in potential of Exchange Server 2007 to consolidate and reduce your voice mail cost structure while increasing your organization’s productivity.
Unified Communications technologies give your workforce new ways to communicate that increase collaboration and drive productivity. At-a-glance availability and click-to-call functionality are embedded throughout the computing experience, so workers can connect whenever work demands it.
