The Exchange Health Check is designed for senior and top-level IT staff responsible for the daily support and maintenance of the Exchange environment.
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Whether working from home or the road, mobile employees require 24x7x365 access to the same 
tools they use in the office - e-mail, calendar, contacts and tasks. M3TG’s Managed Blackberry Enterprise Server (BES) allows you to leverage our expert skills, systems and processes to reduce the risk, cost and distraction of providing an enterprise level BlackBerry service. Employees gain real-time synchronization with Microsoft Exchange; they can send, receive, open and reply to e-mails, open attachments, set and respond to meetings and even work with tasks, all on the move wherever they are. We offer 24x7x365 support, so no more late night calls or first-thing-in-the-morning surprises. In fact, we can deploy the latest BlackBerry Enterprise Server (BES) functionality into your Exchange environment, on-premises, in a day or less.
M3TG Managed BES includes:
- 24x7x365 Monitoring, Reporting and Tracking
- Remote configuration and patch management/maintenance of Blackberry Enterprise Server and SQL Server, backed by a comprehensive service level agreement (SLA)
- Integrate Exchange, RIM and SQL to ensure optimal connectivity and communication
- Rollout BES updates through appropriate approval process with clients to ensure other supporting applications on BES network aren’t affected- sensitivity to other critical client apps
- Notification of impending RIM maintenance windows (as we receive them from RIM)
- Ensure customer licenses are in full compliance with BES rules
- Option to add extra users (licenses) any time during the contract period
- Ability to disable and remotely wipe data from any BES devices
- Policy enforcements
In today's business world, BlackBerry can be as essential as network connectivity, phone and e-mail. Organizations count on it to speed decision making, help solve problems and improve execution. M3TG has been a RIM Alliance Partner for over 5 years and currently manages over 20 BES installations. We’ll ensure optimal uptime and management, allowing IT teams to focus resources on new initiatives and operations that are core to their business. Contact us today.
