Many organizations now recognize the importance of server monitoring as a critical component of
managing any computer environment. However, the Gartner Group reports that organizations that perform these services internally incur almost double the costs of those using an external source. This is driven by the cost of the initial investment to set up and monitor the service, the need to maintain the in-house skills required to monitor and react to problems, and the logistics of centralized monitoring. A monitored server can generate a massive flow of events. These need to be centrally correlated into meaningful information that can pinpoint problems allowing proactive and preventive action to be taken.
M3TG’s offers both Managed Server and Monitored Server offerings. Our Monitored Server offering saves clients the upfront costs of expensive monitoring systems and supporting staff. We’ll install monitoring agents in your environment to track specific services and servers, and inform you when there are problems or outages. We’ll contact your system administrator in accordance to a previously agreed to process.
M3TG’s Monitored Server includes:
- Proactive, real-time checks for component failure
- Daily polling of free space of the disk drives on a server
- Monitoring of anti-virus and security updates
- Patching
- Verifying the validity of backups
- Checking the size of SQL and Microsoft Exchange databases
- Monitoring events logs for designated events
Our Managed Server offering delivers the same benefits noted above, but with our top-notch 24x7x365 support team. We’ll own issues, provide support and resolution for hardware issues and restoration. We’ll document all issues and associated actions, and stay involved until acceptable resolution has been reached. To learn more about our Managed or Monitored Server offerings, contact M3TG today.
